Coral Divers Hiring Reservations Assistant / Consultant in Pietermaritzburg
Job seekers looking for a customer service and administration career in KwaZulu-Natal have an exciting opportunity to apply for the Reservations Assistant / Consultant position at Coral Divers. Based in Pietermaritzburg, this permanent office-based role is ideal for individuals who are organised, professional, and enjoy helping customers with travel bookings and enquiries.
Successful candidates will become part of the reservations team, assisting guests with bookings, managing reservation records, and providing excellent customer service. The position offers a monthly salary ranging from R7,500 to R12,500, depending on experience.
Applications close on 21 July 2026.
Job Overview
| Position | Reservations Assistant / Consultant |
|---|---|
| Company | Coral Divers |
| Job Type | Permanent |
| Industry | Tourism & Hospitality |
| Location | Pietermaritzburg, KwaZulu-Natal |
| Salary | R7,500 – R12,500 per month |
| Experience | Customer service, reservations or administration advantageous |
| Closing Date | 21 July 2026 |
| Application Method |
About the Opportunity
Coral Divers is seeking a motivated and customer-focused Reservations Assistant / Consultant to join its booking office in Pietermaritzburg. This role is suited to someone who thrives in a fast-paced office environment and is passionate about delivering excellent customer experiences.
The successful applicant will handle reservation enquiries, support guests with travel bookings, and ensure accurate administration of booking records while working closely with the reservations team.
Duties and Responsibilities
The successful candidate will be responsible for:
- Answering telephone enquiries professionally and courteously
- Responding to email enquiries promptly
- Assisting guests with reservations and travel information
- Processing bookings accurately
- Maintaining reservation and administrative records
- Providing excellent customer service
- Working closely with other members of the reservations team
- Ensuring customer information is recorded accurately
Minimum Requirements
Applicants should meet the following requirements:
- Fluent in English and Afrikaans
- Excellent verbal communication skills
- Professional telephone etiquette
- Computer literacy
- Strong written communication skills
- Organised and detail-oriented
- Reliable and professional work ethic
Advantageous Experience
Previous experience in:
- Reservations
- Office administration
- Customer service
- Booking offices
- Hospitality or tourism
will be beneficial but may not be essential.
Skills Required
Successful candidates should demonstrate:
- Customer service excellence
- Communication skills
- Time management
- Computer proficiency
- Administrative skills
- Attention to detail
- Organisational skills
- Teamwork
- Problem-solving ability
- Professionalism
Salary and Benefits
The successful applicant can expect:
- Monthly salary between R7,500 and R12,500
- Permanent employment
- Office-based working environment
- Opportunity to gain experience in the tourism and hospitality industry
- Professional development within the reservations team
Salary will be determined according to experience and qualifications.
Why Consider a Career in Reservations?
Reservations consultants play a vital role in the hospitality and tourism industry by helping customers plan their travel experiences. The role develops valuable skills in customer service, administration, communication, and booking systems, which can open doors to future opportunities in hotels, travel agencies, resorts, airlines, and tourism companies.
How to Apply
Interested applicants should prepare:
- Updated CV
- Contactable references
- Supporting documents (if requested)
Submit your application via email before the closing date.
Email your CV to:
[email protected]
Closing Date
21 July 2026
Late applications may not be considered. Applicants are encouraged to submit their CVs as early as possible.
Frequently Asked Questions (FAQs)
Where is the job located?
The position is based in Pietermaritzburg, KwaZulu-Natal.
Is this a permanent position?
Yes. This is a permanent office-based role.
What salary is offered?
The salary ranges from R7,500 to R12,500 per month, depending on experience.
Is previous experience required?
Previous experience in reservations, administration, or customer service is advantageous but not explicitly stated as mandatory.
Which languages are required?
Applicants should be fluent in English and Afrikaans.
Editorial Policy
This article is intended to provide accurate and up-to-date employment information for South African job seekers. Vacancy details have been compiled from the employer’s recruitment advertisement. Applicants should verify all requirements and application instructions before submitting their applications.
Sources and References
- Coral Divers Recruitment Advertisement
- Information supplied by the recruiting employer
Disclaimer: Recruitment details, salary, responsibilities, and closing dates may change at the employer’s discretion. Applicants should ensure they submit their applications before the advertised closing date.
