Apply for the Concentrix Learnership 2026 in South Africa. Earn a monthly stipend of R5,500 while gaining valuable customer service and contact centre experience. Open to applicants with Grade 11 or higher.
Concentrix Learnership 2026 Offers Cape Town Youth the Opportunity to Earn R5,500 While Gaining Workplace Experience
If you’re looking for your first step into the job market, the Concentrix Learnership 2026 could be the opportunity you’ve been waiting for.
Concentrix is inviting applications for its learnership programme in Cape Town, offering unemployed South Africans the chance to gain practical workplace experience while earning a monthly stipend of R5,500.
One of the biggest advantages of this programme is that no previous work experience is required, making it ideal for school leavers and young job seekers who want to develop valuable customer service and business skills.
Applicants with Grade 11 or higher are encouraged to apply.
Programme Overview
| Programme | Concentrix Learnership 2026 |
|---|---|
| Employer | Concentrix |
| Programme Type | Learnership |
| Industry | Business Process Outsourcing (BPO) / Customer Service |
| Location | Cape Town, Western Cape |
| Monthly Stipend | R5,500 |
| Minimum Qualification | Grade 11 or Higher |
| Experience Required | None |
| Employment Status | Unemployed applicants preferred |
| Application Method |
About the Learnership
The Concentrix Learnership is designed to help young South Africans gain practical workplace experience while developing the skills needed to build a successful career in the customer service and business process outsourcing (BPO) industry.
Participants receive structured learning together with practical workplace exposure, helping them understand how professional contact centres operate while building confidence in a real working environment.
Why Choose a Career with Concentrix?
Concentrix is one of the world’s leading customer experience and business services companies, providing support to global clients across multiple industries.
Completing a learnership with Concentrix can help participants:
- Gain valuable workplace experience.
- Improve communication skills.
- Develop customer service expertise.
- Learn professional workplace standards.
- Build a stronger CV for future employment.
Monthly Stipend
Successful learners will receive a monthly stipend of R5,500 during the programme.
The stipend may help cover:
- Transport
- Meals
- Mobile data
- Daily living expenses
- Work-related costs
Participants are encouraged to use the stipend responsibly by creating a budget and saving a portion each month where possible.
Minimum Requirements
Applicants should:
- Be South African citizens.
- Have completed Grade 11 or higher.
- Be interested in customer service and business administration.
- Have good communication skills.
- Be willing to learn.
- No previous work experience is required.
Skills You’ll Gain
During the programme, learners may develop skills in:
Customer Service
- Client communication
- Telephone etiquette
- Complaint resolution
- Customer relationship management
Workplace Skills
- Teamwork
- Time management
- Professional communication
- Problem-solving
- Computer literacy
- Workplace ethics
These skills are valuable across the customer service, retail, administration, telecommunications, and financial services sectors.
Career Opportunities After Completion
The experience gained during the learnership can prepare participants for roles such as:
- Customer Service Consultant
- Call Centre Agent
- Contact Centre Advisor
- Client Services Administrator
- Sales Support Consultant
- Receptionist
- Administrative Assistant
Many employers value candidates who have completed structured workplace learning programmes.
Documents Required
Applicants should prepare:
- Updated CV
- Certified South African ID
- Grade 11 or Grade 12 certificate/results
- Any additional qualifications (if applicable)
Application Tips
To improve your chances:
- Submit a professional and updated CV.
- Use a professional email address.
- Double-check your contact details.
- Apply as early as possible.
- Monitor your email regularly after applying.
Where to Apply
Interested candidates should email their CV to:
Email: [email protected]
REF: Learning Program
Ensure your CV is updated and clearly highlights your education, contact details, and any relevant skills.
Location
Cape Town, Western Cape
Frequently Asked Questions
Who can apply?
South African applicants with Grade 11 or higher who are interested in gaining workplace experience.
Is previous work experience required?
No. The learnership is open to applicants with no previous work experience.
How much is the monthly stipend?
Successful learners will receive a monthly stipend of R5,500.
Where is the programme based?
The learnership takes place in Cape Town, Western Cape.
Editorial Policy
This article is intended to provide South African job seekers with information about the Concentrix Learnership Programme. Applicants should verify programme requirements, availability, and recruitment details directly with Concentrix before applying.
Sources and References
- Concentrix Recruitment Information
- Department of Higher Education and Training (DHET)
- Quality Council for Trades and Occupations (QCTO)
- Department of Employment and Labour
Disclaimer: The R5,500 monthly stipend, eligibility requirements, and programme details are based on the information provided for this opportunity. Applicants should confirm the latest recruitment information directly with Concentrix before submitting their application.
