South African job seekers looking to gain practical workplace experience while earning a monthly income now have an exciting opportunity through the Clover Call Centre Learnership Programme 2026.
Clover is recruiting 18 unemployed young people to join its Customer Service Centre (CSC) Learnership based at the company’s offices in Constantia Park, Roodepoort, Gauteng.
Successful learners will receive structured workplace training, attend accredited learning sessions, and work towards an NQF qualification while earning an estimated monthly stipend of R5,800 throughout the programme.
Applications close on 31 July 2026.
Programme Overview
| Programme | Clover Customer Service Centre Learnership 2026 |
|---|---|
| Employer | Clover South Africa |
| Department | Customer Service Centre |
| Programme Type | Learnership |
| Number of Positions | 18 |
| Industry | FMCG / Customer Service |
| Location | Constantia Park, Roodepoort, Gauteng |
| Monthly Stipend | Approximately R5,800 |
| Minimum Qualification | Grade 12 / NQF Level 4 |
| Closing Date | 31 July 2026 |
| Reference Number | CLO260717-2 |
Why Join the Clover Learnership Programme?
Clover is one of South Africa’s leading food and beverage companies, serving millions of consumers nationwide.
This learnership provides unemployed youth with an opportunity to gain recognised workplace experience in a professional customer service environment while completing an accredited qualification.
Learners receive practical exposure to modern call centre operations, customer relationship management, and business communication—skills that are highly valued across many industries.
Monthly Stipend and Financial Benefits
Participants are expected to receive an estimated monthly stipend of R5,800, helping them cover essential living expenses during the programme.
The stipend can assist with:
- Transport costs
- Meals
- Mobile data and communication
- Personal expenses
- Work-related costs
Financial Tips for Learners
To make the most of your stipend:
- Create a monthly budget.
- Save part of your income each month.
- Avoid unnecessary debt.
- Build an emergency fund.
- Invest in additional skills and certifications.
Good financial habits established early can contribute to long-term financial security.
What You Will Learn
During the programme, learners will receive practical and theoretical training in:
- Customer service
- Call centre operations
- Order processing
- Complaint resolution
- Telephone communication
- Business administration
- Team collaboration
- Computer systems
- Workplace professionalism
Successful completion leads to an NQF qualification and valuable industry experience.
Key Responsibilities
Learners will assist with:
Customer Service
- Delivering high-quality customer service
- Handling inbound and outbound customer calls
- Resolving customer enquiries and complaints
- Communicating with relevant stakeholders
Order Management
- Capturing customer orders accurately
- Confirming customer orders
- Informing customers about account status
- Reporting order-related issues
Sales Support
- Promoting Clover and principal products
- Informing customers about special offers
- Identifying opportunities to recommend additional products
Teamwork
- Supporting colleagues
- Participating in team meetings
- Sharing knowledge
- Maintaining visual management systems
- Working towards team objectives
Minimum Requirements
Applicants must:
- Be South African citizens
- Have completed Grade 12 (Matric) or an equivalent NQF Level 4 qualification
- Have completed Matric between 2021 and 2025
- Achieve a minimum average of 55% in English and Mathematics or Mathematical Literacy
- Have advanced computer literacy
- Be currently unemployed
- Not have participated in a learnership programme before
Competencies Required
Successful applicants should demonstrate:
- Customer service orientation
- Integrity and honesty
- Motivation
- Teamwork
- Strong communication skills
- Problem-solving ability
- Interpersonal skills
- Numerical ability
- Proactive attitude
- Commitment to high standards
Skills You’ll Develop
Participants will gain practical experience in:
Technical Skills
- Call centre systems
- CRM software
- Order management
- Customer support
- Data capturing
- Product knowledge
Professional Skills
- Communication
- Teamwork
- Customer relationship management
- Time management
- Sales support
- Conflict resolution
- Workplace professionalism
These skills are highly transferable across customer service, retail, banking, insurance, telecommunications, logistics, and administrative careers.
Career Opportunities After Completion
Completing the programme can help prepare learners for positions such as:
- Call Centre Agent
- Customer Service Consultant
- Contact Centre Representative
- Customer Experience Advisor
- Sales Support Consultant
- Order Processing Clerk
- Client Services Administrator
- Customer Relations Officer
The experience and qualification gained can strengthen future employment prospects in multiple industries.
Prepare Before You Apply
Applicants should prepare:
- Updated CV
- Certified South African ID
- Certified Grade 12 Certificate
- Academic results
- Contact details
Ensure all information is accurate before submitting your application.
Application Tips
To improve your chances of selection:
- Apply before the closing date.
- Highlight your computer literacy and communication skills.
- Ensure your academic results meet the minimum requirements.
- Carefully complete every section of the application.
- Keep your phone number and email address active.
Where to Apply
Applications should be submitted through the official Clover Careers Portal using:
Reference Number: CLO260717-2
Upload all required supporting documents before submitting your application.
Closing Date
31 July 2026
Late applications may not be considered.
Frequently Asked Questions
Who can apply?
South African citizens who are unemployed and have completed Grade 12 (2021–2025) or an equivalent NQF Level 4 qualification.
How many positions are available?
There are 18 learnership positions available.
How much is the monthly stipend?
The estimated monthly stipend is R5,800.
Will I receive a qualification?
Yes. Successful learners who complete the programme will obtain a recognised NQF qualification.
Can I apply if I have completed another learnership?
No. Applicants must not have participated in a previous learnership programme.
Editorial Policy
This article has been prepared to provide South African job seekers with accurate information about the Clover Customer Service Centre Learnership Programme. Information is based on the official vacancy advertisement. Applicants should verify eligibility requirements, programme details, and application procedures through the official Clover Careers Portal before applying.
Sources and References
- Clover Careers – Learner: CSC (Reference: CLO260717-2)
- Department of Higher Education and Training (DHET)
- Quality Council for Trades and Occupations (QCTO)
- Department of Employment and Labour
Disclaimer: The official Clover vacancy does not specify a stipend amount. The R5,800 per month figure referenced here is an estimated stipend based on the information provided in your request and should be verified through the official Clover recruitment process.
